Playing responsibly keeps the fun healthy. Here is everything you need to know.
ThamesValleyJourney is a free-to-play entertainment platform. No real money is involved. River Coins have no monetary value and cannot be redeemed. This page provides guidance for mindful, healthy engagement with social gaming.
Even though ThamesValleyJourney does not involve real money, we take the wellbeing of our players seriously. We recognise that habitual gaming — with or without financial stakes — can sometimes develop into patterns that affect a person's daily life, relationships, or mental health.
We are committed to providing tools, information, and resources that help our community engage with the Platform in a healthy, balanced way.
Consider whether any of the following apply to you:
If any of these resonate with you, please consider the steps below.
The following organisations offer free, confidential support for people experiencing difficulties with gaming or gambling habits. We encourage anyone who feels they need help to reach out:
A fellowship of men and women sharing experience, strength, and hope to recover from problem gambling.
A leading UK charity providing information, advice, and referrals for people affected by problem gambling.
The National Council on Problem Gambling provides helplines and treatment referrals across the United States.
ThamesValleyJourney is strictly for adults aged 18 and over. If you are a parent or guardian, please ensure children in your care do not access this Platform. Consider using browser parental controls to restrict access.
We will never use manipulative design patterns, artificial urgency, or other dark UX techniques to pressure players into extended play. Our games are designed to be enjoyable — not addictive by design. We will always maintain this standard.